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Privacy policy
This Privacy Policy explains how SUPLINK TECH CORP, operating the website bestgaragedoorparts.com ("we," "us," or "our"), collects, uses, stores, shares, and protects your personal information. We are committed to being fully transparent about our data practices. This policy applies to all visitors, customers, and users of our website and services. By using our website, you acknowledge that you have read and understood this policy. If you do not agree with our practices, please discontinue use of our website.
Table of Contents
Information We Collect
We collect several types of information from and about you when you interact with our website, place an order, create an account, or contact us. Below is a detailed breakdown of the specific categories of personal information we collect.
1.1 Information You Provide Directly
When you interact with our website, you may voluntarily provide us with the following information:
Account Information: When you create an account, we collect your full name, email address, and password.
Order Information: When you place an order, we collect your full name, billing address, shipping address, email address, phone number, and payment information (credit or debit card number, expiration date, and security code). Payment information is processed by our payment processors and is not stored on our servers.
Communication Information: When you contact us by email, phone, or through our contact form, we collect the information you provide in your message, including your name, email address, and the content of your communication.
Return and Refund Information: When you request a return or refund, we collect your order number, reason for the return, and any photographs or documentation you provide.
Reviews and Feedback: If you submit a product review or feedback, we collect the content of your review along with your name as displayed.
Newsletter and Marketing Subscriptions: When you subscribe to our email newsletter or marketing communications, we collect your email address and, if provided, your name.
1.2 Information Collected Automatically
When you visit and browse our website, certain information is collected automatically through cookies, web beacons, and similar technologies:
Device Information: Your IP address, browser type and version, operating system, device type, screen resolution, and device identifiers.
Browsing Information: The pages you visit on our website, the time and date of your visit, the time spent on each page, the referring URL (the website you came from before visiting ours), and the website you visit after leaving ours.
Location Information: General geographic location based on your IP address, which may include your city, state, and zip code. We do not collect precise GPS location data.
Shopping Activity: Products you view, items added to your cart, search queries you enter on our site, and your purchasing behavior including products purchased and their values.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
Payment Processors: We receive transaction confirmation and limited payment information from Shopify Payments, PayPal, and other payment processors to confirm and fulfill your orders.
Shipping Carriers: We receive delivery status, tracking information, and confirmation of delivery from FedEx to manage your shipments and provide you with accurate updates.
Analytics Providers: We receive aggregated and anonymized usage data from analytics platforms such as Google Analytics to understand how visitors interact with our website.
Advertising Platforms: We may receive conversion data and audience segment information from advertising networks such as Google Ads and Meta (Facebook) to measure campaign performance and improve our marketing.
How We Collect Information
We collect your personal information through the following methods and interactions:
Directly from you when you create an account, place an order, fill out a form, subscribe to our newsletter, contact us, or interact with any feature on our website.
Automatically through our website when you browse, view products, add items to your cart, and navigate between pages using cookies and similar tracking technologies.
From third-party service providers that help us operate our business, including payment processors, shipping carriers, analytics providers, and advertising platforms.
From publicly available sources such as business registration records and government databases for purposes of identity verification and fraud prevention.
How We Use Your Information
We use the personal information we collect for the following specific business purposes:
To process, confirm, and fulfill your orders, including payment processing, shipping, delivery confirmation, and sending you order status updates and tracking information.
To respond to your inquiries, provide technical support, assist with returns and refunds, and resolve any issues or disputes related to your orders.
To create and maintain your account, store your order history and preferences, and provide a personalized shopping experience.
To send you promotional emails, product announcements, and special offers if you have opted in to receive marketing communications. You can unsubscribe at any time using the link in any email.
To analyze website traffic patterns, understand how visitors navigate and use our site, identify popular products, diagnose technical issues, and improve the overall functionality and user experience of our website.
To deliver personalized advertisements to you on our website and on third-party platforms, measure the effectiveness of our advertising campaigns, and retarget visitors who viewed products but did not complete a purchase.
To detect, prevent, and investigate fraudulent activity, unauthorized transactions, and potential security threats to protect our customers and our business.
To comply with applicable laws, regulations, tax obligations, legal processes, and enforceable governmental requests.
Categories of Personal Information Collected
As required by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), we disclose the categories of personal information we have collected within the twelve months preceding this policy update:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email address, billing and shipping address, phone number, IP address, account username | Yes |
| Customer Records | Name, address, telephone number, financial information (payment card details) | Yes |
| Commercial Information | Products purchased, order history, products viewed, items in cart, purchase amounts | Yes |
| Internet Activity | Browsing history on our site, search queries, pages visited, click patterns, session data | Yes |
| Geolocation Data | General location derived from IP address (city and state level, not precise GPS) | Yes |
| Inferences | Inferred preferences, interests, and purchasing behavior based on browsing and purchase history | Yes |
| Protected Classifications | Age, gender (if voluntarily provided in reviews) | Limited |
Sensitive Personal Information
Under the California Privacy Rights Act (CPRA), sensitive personal information includes data such as Social Security numbers, financial account information, precise geolocation, racial or ethnic origin, health data, and biometric information.
We do not intentionally collect sensitive personal information as defined by the CPRA. While we process payment card numbers during checkout, this data is handled entirely by our PCI-DSS compliant payment processors (Shopify Payments and PayPal) and is never transmitted to, stored on, or accessible by our servers or our staff.
If we ever need to collect a category of data that qualifies as sensitive personal information under applicable law, we will disclose this clearly in this policy and provide you with the option to limit our use of that information as required by law.
Disclosure of Personal Information
We do not sell your personal information to third parties. We have never sold personal information and we will not do so in the future. However, we do share your personal information with the following categories of third-party service providers for the specific business purposes described below:
Payment Processors
We share order and payment information with Shopify Payments and PayPal to process your transactions securely. These processors are PCI-DSS compliant and handle all financial data according to strict security standards.
Shipping Carriers
We share your name, shipping address, phone number, and email address with FedEx to deliver your orders and provide you with tracking information and delivery updates.
E-Commerce Platform Provider
Our website is hosted and operated on the Shopify platform. Shopify collects and processes certain data on our behalf to enable the functionality of our online store. Please refer to Shopify's privacy policy for details on how they handle data.
Analytics Providers
We share anonymized and aggregated browsing data with Google Analytics to understand website traffic patterns, measure user engagement, and improve our website. Google Analytics does not identify individual users.
Advertising Platforms
We share limited data with Google Ads and Meta (Facebook) for the purposes of delivering targeted advertisements and measuring advertising performance. This may include hashed email addresses for audience matching and conversion tracking data.
Email Marketing Providers
We share your email address and name with our email marketing platform to send transactional emails (order confirmations, shipping updates) and, if you have opted in, marketing communications such as product promotions and newsletters.
Legal and Regulatory Authorities
We may disclose your personal information if required by law, regulation, subpoena, court order, or other enforceable legal process. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, the safety of our customers, or to investigate fraud.
Business Transfers
In the event of a merger, acquisition, bankruptcy, or sale of all or a portion of our business assets, your personal information may be transferred to the acquiring entity. You will be notified by email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
Categories of Personal Information Disclosed for a Business Purpose
In the preceding 12 months, we have disclosed the following categories of personal information to third parties for the business purposes described above: Identifiers, Customer Records, Commercial Information, Internet Activity, and Geolocation Data. We have not disclosed Protected Classification or Inference data to third parties.
Do Not Track Signals
Some web browsers send a "Do Not Track" (DNT) signal to websites you visit, requesting that the website not track your browsing activity. There is currently no universal standard for how websites should respond to DNT signals, and no widely adopted protocol exists for honoring them.
At this time, our website does not change its data collection or tracking practices in response to DNT signals from your browser. However, you have full control over tracking through the cookie management tools described in Section 07 above, and through the opt-out mechanisms provided by our third-party advertising partners.
If a universal standard for DNT signals is adopted in the future, we will update this policy accordingly and implement the required changes to our data practices.
Third-Party Analytics and Advertising
We use the following third-party services on our website. Each of these services collects and processes data according to their own privacy policies:
Google Analytics
Used to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about your use of our website, including your IP address, pages visited, time on site, and referral source. Google's privacy policy is available at policies.google.com/privacy.
Google Ads and Google Conversion Tracking
Used to serve advertisements on Google Search and the Google Display Network, and to track conversions from our ads. This helps us understand which ads are effective and optimize our advertising spend. Google's advertising privacy policy is available at policies.google.com/technologies/ads.
Meta Pixel (Facebook)
Used to track conversions from Facebook and Instagram advertisements and to build custom audiences for targeted advertising. Meta's privacy policy is available at facebook.com/privacy/policy.
Shopify
Our e-commerce platform. Shopify collects certain data to power the storefront, process payments, and provide analytics. Shopify's privacy policy is available at shopify.com/legal/privacy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. The specific retention periods we follow are outlined below:
Order and Transaction Records: Retained for a minimum of 7 years from the date of the transaction, as required by U.S. federal and state tax and accounting laws.
Account Information: Retained for as long as your account remains active. If you request account deletion, we will delete or anonymize your account data within 30 days, except for records we are legally required to retain.
Customer Support Communications: Retained for 3 years from the date of the last communication to ensure we can reference prior interactions for quality assurance and dispute resolution.
Marketing Consent Records: Retained for as long as you remain subscribed to our marketing communications. If you unsubscribe, we retain your email address on our suppression list to ensure we do not accidentally re-add you to marketing emails.
Website Analytics Data: Automatically collected browsing and usage data is anonymized and aggregated after 26 months and then deleted from our analytics systems.
Data Security
We take the security of your personal information seriously and have implemented administrative, technical, and physical safeguards to protect it against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
SSL Encryption: All data transmitted between your browser and our website is encrypted using industry-standard SSL/TLS protocols. This is indicated by the padlock icon and "https://" prefix in your browser's address bar.
PCI-DSS Compliance: Payment card data is processed exclusively through PCI-DSS Level 1 compliant payment processors. We do not store, transmit, or have access to your full credit card number, CVV, or PIN.
Access Controls: Access to personal information within our systems is restricted to authorized personnel who need it to perform their job functions. All access is logged and monitored.
Secure Password Storage: Account passwords are stored in an encrypted, hashed format. We never store or have access to your plain-text password.
Regular Security Reviews: We periodically review our security practices and update our safeguards to address new and evolving threats.
While we implement strong safeguards, no method of electronic transmission or storage is completely secure. If you believe your personal information has been compromised due to a security issue on our end, please contact us immediately at info@bestgaragedoorparts.com and we will investigate promptly.
Children's Privacy (COPPA)
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not permit anyone under the age of 13 to create an account, make a purchase, or otherwise provide personal information on our website.
Additionally, customers must be at least 18 years of age to place an order on our website, as stated in our Terms of Service.
If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child under 13 has provided personal information to us, please contact us immediately at info@bestgaragedoorparts.com and we will remove the information promptly.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you specific rights regarding your personal information. This section explains those rights and how to exercise them.
Right to Know
You have the right to request that we disclose the following information about our data practices covering the 12 months preceding your request:
The categories of personal information we have collected about you
The categories of sources from which we collected your personal information
The business or commercial purposes for which we collected or sold your personal information
The categories of third parties with whom we have shared your personal information
The specific pieces of personal information we have collected about you
Right to Delete
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions. We may retain your information when it is necessary to complete a transaction, detect security incidents, comply with legal obligations, or for other purposes permitted by the CCPA/CPRA.
Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you. We will use commercially reasonable efforts to correct the inaccurate information as directed by you.
Right to Opt-Out of Sale and Sharing
You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information. We have never sold personal information to third parties. Under the CPRA, "sharing" for cross-context behavioral advertising purposes may be considered a "sale." While we use third-party advertising services, we do not sell or share your personal information for monetary consideration. If our practices change in the future, we will update this policy and provide a prominent "Do Not Sell or Share My Personal Information" link on our website.
Right to Limit Use of Sensitive Personal Information
You have the right to limit the use and disclosure of your sensitive personal information. As stated in Section 05, we do not collect sensitive personal information as defined by the CPRA.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not receive different pricing, quality of products or services, or be denied services for making a privacy-related request.
How to Submit a Request
You may exercise any of the above rights by submitting a request through either of the following methods:
Identity Verification
To protect your privacy and security, we must verify your identity before processing any request. We will ask you to provide information that matches what we have on record — such as your name, email address, and order number. If we cannot verify your identity, we may deny the request or ask for additional verification.
Authorized Agents
You may designate an authorized agent to submit a request on your behalf. The authorized agent must provide written authorization signed by you, and we may still require you to verify your identity directly with us before processing the request.
Response Timeframe
We will acknowledge your request within 10 business days and provide a substantive response within 45 calendar days of receiving your verifiable request. If we need more time, we will notify you of the extension and the reason, up to a maximum of 90 additional calendar days.
Metrics
California law requires us to disclose metrics about consumer requests received in the previous 12 months. During the preceding 12-month period, we received [0] requests to know, [0] requests to delete, and [0] requests to opt out. We fulfilled [0] of those requests. As our business grows, we will update these metrics periodically.
Virginia Consumer Data Protection Act (VCDPA)
If you are a resident of Virginia, the Virginia Consumer Data Protection Act (VCDPA), effective January 1, 2023, provides you with the following rights regarding your personal data:
Right to Access: You may request confirmation of whether we process your personal data and access a copy of the personal data we hold about you.
Right to Delete: You may request deletion of the personal data we have collected from you, subject to certain exceptions.
Right to Correct: You may request that we correct inaccurate personal data we maintain about you.
Right to Opt-Out of Targeted Advertising: You may request to opt out of the processing of your personal data for targeted advertising purposes.
Right to Opt-Out of Profiling: You may request to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.
Right to Data Portability: You may request a copy of your personal data in a portable, readily usable format.
To exercise any of these rights, contact us at info@bestgaragedoorparts.com or call +1 386-569-8223. We will respond within 45 days. If you are unsatisfied with our response, you have the right to appeal our decision or contact the Virginia Attorney General's office.
Colorado Privacy Act (CPA)
If you are a resident of Colorado, the Colorado Privacy Act (CPA), effective July 1, 2023, grants you the right to access, delete, correct, and opt out of the processing of your personal data for targeted advertising, the sale of personal data, and profiling. You also have the right to data portability.
You may exercise these rights by contacting us at info@bestgaragedoorparts.com or calling +1 386-569-8223. We will respond within 45 days. If you are not satisfied with our response, you may appeal to us within 30 days or contact the Colorado Attorney General's office.
Connecticut Data Privacy Act (CTDPA)
If you are a resident of Connecticut, the Connecticut Data Privacy Act (CTDPA), effective July 1, 2023, provides you with the right to access, delete, correct, and port your personal data, as well as the right to opt out of the sale of personal data, targeted advertising, and profiling.
To exercise your rights under the CTDPA, contact us at info@bestgaragedoorparts.com or call +1 386-569-8223. We will respond within 45 days. You may appeal our decision within 60 days of receiving our response. If unsatisfied with the appeal outcome, you may contact the Connecticut Attorney General's office.
Utah Consumer Privacy Act (UCPA)
If you are a resident of Utah, the Utah Consumer Privacy Act (UCPA), effective December 31, 2023, provides you with the right to access, delete, and port your personal data, as well as the right to opt out of the sale of personal data and targeted advertising.
To exercise your rights under the UCPA, contact us at info@bestgaragedoorparts.com or call +1 386-569-8223. We will respond within 45 days.
Texas Data Privacy and Security Act (TDPSA)
If you are a resident of Texas, the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024, grants you the right to confirm whether we process your personal data, access your personal data, correct inaccuracies, delete your personal data, obtain a copy of your personal data, and opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, and profiling.
To exercise your rights under the TDPSA, contact us at info@bestgaragedoorparts.com or call +1 386-569-8223. We will respond within 45 days. You may appeal our decision within 30 days.
Oregon Consumer Privacy Act (OCPA)
If you are a resident of Oregon, the Oregon Consumer Privacy Act (OCPA), effective July 1, 2024, provides you with the right to access, delete, correct, and port your personal data, as well as the right to opt out of the sale of personal data, targeted advertising, and profiling that produces legal or similarly significant effects.
To exercise your rights, contact us at info@bestgaragedoorparts.com or +1 386-569-8223. We will respond within 45 days. You may appeal to us within 30 days or contact the Oregon Attorney General.
Montana Consumer Data Privacy Act (MCDPA)
If you are a resident of Montana, the Montana Consumer Data Privacy Act (MCDPA), effective October 1, 2024, grants you the right to access, delete, correct, and port your personal data, as well as the right to opt out of the sale of personal data, targeted advertising, and profiling.
To exercise your rights, contact us at info@bestgaragedoorparts.com or +1 386-569-8223. We will respond within 45 days. You may appeal within 30 days or contact the Montana Attorney General.
Additional State Privacy Rights
Several additional U.S. states have enacted or are implementing comprehensive consumer privacy laws. If you reside in any of the following states, you may have similar rights to access, correct, delete, and opt out of the sale or targeted use of your personal data:
| State | Law | Effective Date |
|---|---|---|
| Iowa | Iowa Consumer Data Protection Act (ICDPA) | January 1, 2025 |
| Delaware | Delaware Personal Data Privacy Act (DPDPA) | January 1, 2025 |
| New Jersey | New Jersey Data Privacy Act | January 15, 2025 |
| Nebraska | Nebraska Data Privacy Act (NDPA) | January 1, 2025 |
| New Hampshire | New Hampshire Privacy Act | January 1, 2025 |
| Kentucky | Kentucky Consumer Data Protection Act (KCDPA) | January 1, 2026 |
| Indiana | Indiana Consumer Data Protection Act | January 1, 2026 |
| Rhode Island | Rhode Island Data Transparency and Privacy Protection Act | January 1, 2026 |
| Tennessee | Tennessee Information Protection Act (TIPA) | July 1, 2025 |
| Maryland | Maryland Online Data Privacy Act (MODPA) | October 1, 2025 |
| Minnesota | Minnesota Consumer Data Privacy Act | July 31, 2025 |
If you are a resident of any of these states, you may have the right to access, correct, delete, and port your personal data, as well as the right to opt out of the sale of personal data, targeted advertising, and profiling. To exercise any of these rights, contact us at info@bestgaragedoorparts.com or +1 386-569-8223. We will respond within 45 days as required by the applicable law in your state.
Nevada Privacy Rights
If you are a resident of Nevada, Nevada law (NRS Chapter 603A) provides you with the right to opt out of the sale of your personal information. Under Nevada law, "sale" means the exchange of personal information for monetary consideration.
We do not sell your personal information. We have never sold personal information to third parties. If our practices change and we begin to sell personal information, we will provide you with notice and an opportunity to opt out before doing so.
If you have questions or wish to exercise your Nevada privacy rights, contact us at info@bestgaragedoorparts.com.
International Data Transfers
Our website and business operations are based entirely within the United States. We do not knowingly direct our services to individuals outside the United States and do not ship products internationally.
However, some of our third-party service providers (such as Shopify, Google, and Meta) may process data on servers located outside the United States. When your data is transferred to or processed in another country, those service providers are responsible for ensuring that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, stored in, and processed in the United States where our servers and service providers are located. By using our website and providing your information, you consent to this transfer, which may involve jurisdictions with data protection laws that differ from those in your state or country of residence.
We rely on the following legal mechanisms to lawfully transfer personal data internationally:
Standard Contractual Clauses: Where required, we rely on standard contractual clauses approved by relevant authorities to govern international data transfers between our service providers.
Contractual Safeguards: All third-party service providers that process personal data on our behalf are contractually obligated to maintain the confidentiality and security of that data and to process it only for the specific purposes we have authorized.
Third-Party Links
Our website may contain links to third-party websites, products, or services that are not operated or controlled by us. These may include manufacturer websites, product review sites, social media platforms, or other resources that we believe may be useful to our customers.
This Privacy Policy applies solely to information collected by our website, bestgaragedoorparts.com. We have no control over and assume no responsibility for the privacy practices, content, or policies of any third-party websites or services. When you click on a link to a third-party site, you leave our website and are subject to that site's own privacy policy and terms of service.
We strongly encourage you to review the privacy policy of every website you visit before providing any personal information. We are not responsible for the privacy practices or the content of any third-party websites, and our linking to a third-party website does not constitute an endorsement of that website or its operators.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, business operations, technologies, or applicable laws. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice.
For material changes that significantly affect how we collect, use, or share your personal information, we will post a prominent notice on our website homepage and may send an email notification to customers with active accounts. We encourage you to review this page periodically to stay informed about how we protect your information.
Your continued use of our website after any changes to this Privacy Policy are posted constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you should discontinue use of our website and, if applicable, close your account and contact us to request deletion of your information.
A history of material changes to this Privacy Policy, along with the dates on which those changes were made, is available upon request by contacting us at info@bestgaragedoorparts.com.
Contact Us and Business Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights described in this policy, please contact us through any of the following methods:
We are committed to responding to all privacy-related inquiries within the timeframes required by applicable law, and in all cases within 45 calendar days of receiving your verifiable request.
SUPLINK TECH CORP
101 Palm Harbor Pkwy, Suite 145 Lobby
Palm Coast, FL 32137
United States
Monday to Friday
9:00 AM – 5:00 PM EST
Related Policies and Legal Documents
This Privacy Policy is effective as of April 30, 2026, and applies to all visitors and customers of bestgaragedoorparts.com.
Copyright 2026 SUPLINK TECH CORP. All rights reserved. | bestgaragedoorparts.com