California Privacy Disclosure

This California Privacy Disclosure provides specific information required under the California Consumer Privacy Act of 2018 (CCPA), as amended and expanded by the California Privacy Rights Act of 2020 (CPRA), both of which became fully effective on January 1, 2023, with the CPRA amendments taking effect on January 1, 2023. This disclosure applies exclusively to California residents and supplements the information contained in our general Privacy Policy. If you are not a California resident, this disclosure does not apply to you.

Table of Contents

SUPLINK TECH CORP is a business that sells garage door parts and accessories through our website bestgaragedoorparts.com. We are a "business" as defined under the CCPA because we collect personal information from California residents and determine the purposes and means of processing that information.

As a business subject to the CCPA and CPRA, we are required to provide California residents with specific disclosures about how we collect, use, disclose, sell, share, and protect their personal information, as well as the rights California residents have over their personal information.

This California Privacy Disclosure was last updated on April 30, 2026. We review and update this disclosure at least once every 12 months, or more frequently if our data practices change materially.

In the twelve (12) months preceding the last update of this disclosure, we have collected the following categories of personal information as defined by the CCPA and CPRA. The table below describes each category, provides examples of the specific data points within that category, and confirms whether we have collected it.

We collect personal information from the following sources, as described in our full Privacy Policy:

We collect and use your personal information for the following business purposes as defined under the CCPA and CPRA:

We disclose personal information to the following categories of third parties for the business purposes described in Section 04 above:

Under the CCPA and CPRA, the terms "sale" and "sharing" have specific legal meanings:

The categories of personal information that may be shared for cross-context behavioral advertising purposes include:

You have the right to opt out of this sharing at any time. Please see Section 13 and the request form in Section 23 of this disclosure, or visit our Do Not Sell or Share My Personal Information page.

Under the CPRA, sensitive personal information includes Social Security numbers, driver's license numbers, financial account credentials, precise geolocation, racial or ethnic origin, religious beliefs, biometric data, health data, and the contents of communications (except when we are the intended recipient).

We do not collect any categories of sensitive personal information as defined by the CPRA for the purpose of inferring characteristics about consumers. While our payment processors handle payment card data (which could be considered financial information), this data is processed entirely by PCI-DSS Level 1 compliant third parties and is never transmitted to, stored on, or accessible by our servers.

Because we do not use sensitive personal information for purposes of inferring consumer characteristics, the right to limit the use of sensitive personal information as provided under Section 1798.121 of the California Civil Code is not applicable to our current data practices. However, you may still exercise this right by contacting us, and we will confirm our position in writing.

As required by the CPRA, we disclose the following data retention periods for each category of personal information we collect:

As a California resident, the CCPA and CPRA grant you the following rights over your personal information. Each right is explained in detail in the sections that follow.

You have the right to request that we disclose certain information about our collection, use, disclosure, and sale of your personal information over the twelve (12) months preceding your request. Specifically, you may request that we disclose:

You may make a Right to Know request up to two (2) times in a 12-month period. We will respond to your request within 45 calendar days of receiving it, with the option to extend by an additional 45 calendar days if reasonably necessary, in which case we will notify you of the extension within the initial 45-day period.

You have the right to request that we delete the personal information we have collected from you. Once we receive and verify your request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception under the CCPA/CPRA applies.

We may retain your information when deletion is required for any of the following purposes:

Under the CPRA, you have the right to request that we correct any inaccurate personal information we maintain about you. Upon receiving your request and verifying your identity, we will use commercially reasonable efforts to correct the inaccurate information as directed.

If we are unable to correct the information as requested (for example, because the information is factually accurate or because the information is used for a legal purpose), we will provide you with a written explanation of why we cannot make the correction and the basis for our determination.

Where appropriate, we will also direct our service providers to correct the inaccurate information on our behalf.

You have the right to direct us not to sell your personal information to third parties and not to share your personal information for cross-context behavioral advertising purposes. As explained in Section 06, we may share certain identifiers and internet activity data with our advertising partners for targeted advertising purposes, which may constitute "sharing" under the CPRA.

You can opt out of this sharing by using any of the following methods:

Once we receive your opt-out request, we will process it within 15 business days. We will also ensure that our service providers and advertising partners honor your opt-out preference. After you have opted out, we will not sell or share your personal information unless you subsequently provide us with explicit opt-in authorization.

Under the CPRA, you have the right to limit the use and disclosure of your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer.

As stated in Section 07, we do not currently collect sensitive personal information as defined by the CPRA. We do not use sensitive personal information for purposes of inferring characteristics about consumers.

If our data practices change in the future and we begin collecting or using sensitive personal information in a manner that triggers the right to limit, we will update this disclosure and provide you with a clear mechanism to exercise your right at that time.

You have the right to request a copy of the specific pieces of personal information we have collected about you in a structured, commonly used, and machine-readable format (such as a CSV file or JSON file). This is sometimes referred to as a "data portability" request.

When you request data portability, we will provide the personal information we have collected about you in a format that you can transmit to another entity. The information will be organized by the categories described in Section 02 above.

You may submit a data portability request as part of a Right to Know request (see Section 10) or as a standalone request by contacting us through any of the methods described in Section 24.

We will not discriminate against you for exercising any of your rights under the CCPA and CPRA. Specifically, if you exercise your privacy rights, we will not:

We may offer financial incentives (such as discounts or loyalty rewards) for the collection, sale, or retention of personal information. If we do, you will be notified and given the opportunity to opt in before enrollment. You may withdraw from any financial incentive at any time. Please see Section 17 for details.

At this time, we do not offer any financial incentive programs, loyalty programs, or price differences based on the collection, sale, or retention of personal information. We do not provide different prices, rates, discounts, or quality of goods or services to consumers who exercise their CCPA/CPRA rights.

If we introduce a financial incentive program in the future, we will update this disclosure to include: (a) a description of the program, (b) the material terms of the program, (c) how you can opt in, (d) how you can opt out or withdraw at any time, and (e) our good-faith estimate of the value of your personal information to the business as required by the CPRA.

To protect your privacy and security, we must verify your identity before processing any privacy request. We use a reasonable security-based verification process that is proportionate to the sensitivity of the information requested.

What We Will Ask You to Provide

What Happens If We Cannot Verify Your Identity

If we are unable to verify your identity with a reasonable degree of certainty, we will either deny the request and explain why we cannot verify your identity, or we may ask for additional information to complete the verification process. We will never ask for sensitive information such as your Social Security number, financial account numbers, or passwords as part of our identity verification process.

You may designate an authorized agent to submit a CCPA/CPRA privacy request on your behalf. The authorized agent must provide us with the following:

If an authorized agent submits a request on your behalf without providing satisfactory proof of authorization, we may deny the request. However, we may contact you directly to verify that the agent has been authorized to act on your behalf before proceeding.

The CCPA requires businesses to disclose metrics regarding the number of consumer requests received, complied with in whole or in part, and denied. The following metrics reflect our activity for the 12-month period preceding the last update of this disclosure:

We update these metrics annually. The zero values above reflect that we have not received verifiable consumer requests during this reporting period. As our business grows and these metrics change, we will update this table accordingly.

Our website is not directed at individuals under the age of 16. We do not sell or share the personal information of consumers we actually know are under 16 years of age, unless the minor (between 13 and 16 years of age) or the minor's parent or guardian has affirmatively authorized the sale or sharing.

We require all customers to be at least 18 years of age to create an account and place an order on our website, as stated in our Terms of Service. This requirement effectively prevents minors under 18 from using our e-commerce services.

If we learn that we have collected personal information from a consumer under 16 years of age without the required affirmative authorization, we will delete that information as quickly as possible. If you believe a minor under 16 has provided us with personal information without proper authorization, please contact us at info@bestgaragedoorparts.com.

If we deny any of your privacy requests, you have the right to appeal our decision. To submit an appeal:

If you are not satisfied with the outcome of your appeal, you have the right to contact the California Attorney General's office to file a complaint. The California Attorney General can be reached at oag.ca.gov or by calling 1-800-952-5225.

Use the form below to submit any CCPA/CPRA privacy request. You may request to: know what data we collect, delete your data, correct inaccurate data, opt out of the sale/sharing of your data, or limit the use of your sensitive data.

All fields marked with an asterisk (*) are required. We will respond to your request within 45 calendar days of receiving it and verifying your identity.

For any questions about this California Privacy Disclosure, to exercise any of your CCPA/CPRA rights, or to submit a privacy-related inquiry, you may contact us through any of the following methods. We are committed to responding to all privacy requests within the timeframes required by the CCPA and CPRA.

We review and update this California Privacy Disclosure at least once every twelve (12) months, or more frequently if our data collection, use, or sharing practices change materially. When we make updates, we will change the "Last Updated" date at the top of this page.

The version of this disclosure that was in effect on the date you submitted your privacy request is the version that governs the handling of your request. Changes to this disclosure will not retroactively affect requests already received and in process.

We encourage you to check this page periodically to stay informed about your privacy rights. If you have any questions about any changes, you may contact us at info@bestgaragedoorparts.com.

Related Legal Documents

This California Privacy Disclosure is effective as of April 30, 2026, and applies exclusively to California residents.

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